Do You Really Know How Social Networks Operate?
(Originally by DON.P; Courtesy: www.Linkedin.com) Back in 2007, the Wall Street Journal did an analysis of more than 25,000 user postings from several of the largest sharing and collaboration Web...
View ArticleHow Do You Build the Business Case for a Good Customer Experience?
(Originally by: Don P., Founding Partner, Peppers & Rogers Group at TeleTech) Let’s face it: Good customer service is not always beneficial to a company’s bottom line. Sometimes it costs more...
View Article
More Pages to Explore .....